email

DonnaH

Well-Known Member
Hi All: Ok, so I moved from Shaw mail to iCloud mail thanks to Charles before the rush. Now I find that when I delete an email from my phone that it also deletes from the Mac, and I think the same the other way around too. This didn't happen with Shaw mail. I have a habit of wanting to keep the phone clean and tidy so I delete regularly from there but I always kept the same ones on the Mac just in case I had to go back to them. I never know when something is going to raise it's head in the future in regards to my boy so I keep them for awhile. Question is, am I correct thinking it's because Shaw is POP and iCloud is IMAP? If so, is there a way to delete from the phone but leave it on the Mac? Thanks Donna
 

chas_m

Well-Known Member
You are correct that your Shaw account was POP and all modern services (Gmail, Outlook, iCloud, basically everyone) are now IMAP. ICloud Mail is kept in sync, so if you delete emails they move to “recently deleted” or “trash” for a period of time before being permanently deleted. Check those folders to see if any emails you wanted to keep are still there.

The best solution for this is to create folders (“mailboxes”) you can MOVE emails you might want to keep to, so you are still getting them out of your inbox but are preserving them until you are sure you don’t need them.
 

DonnaH

Well-Known Member
Ahh got it! I have those on the mac now, but wasn't sure if those would be delted as well, so I will be more diligent about moving the emails from the mac to the folders then I will delete from the phone after. I will never get this stuff figured out, but then that is why I have you and the club, otherwise I would be lost most of the time, lol. Thanks again Charles. Donna
 

Cougurr

Well-Known Member
I recently completed my move from shaw.ca mail where I was using 3 different shaw email accounts and on multiple devices. Could always go to one of my devices if I managed to dump something I later needed. I used many computer based mail boxes and rules to send important emails to be retained to their defined folders. BUT I was doing this on EACH device! That all went out the window with my migration to iCloud.com mail. I HAD to terminate all those rules on my multiple devices to start clean. Like you, I quickly discovered any opening or moving of the email was reflected on all other devices. So like Chas suggested I made the system move my emails to specific folders again.

I re-created my folder structure (mail boxes) by going into iCloud mail via Safari. Using this iCloud login (like the previous shaw web mail login) I created most of my old mailboxes rules again here. Started with all my business contacts and some advertising box store emails (not from a friend or family member) to keep these out of my inbox and collect in their respective mailboxes. These could then be dealt with when I wished to or not at all since they were not in my inbox. Once this was working well then I added a few individuals who's mail I could leave and look at when I felt like like looking into their folders (mail boxes). Nice thing is I only have to manage this in ONE location now instead of the 3+ devices I used to deal with using shaw. No lost mail and no matter which device I choose to deal with any email, the results are reflected on all the devices. If I manually move an email into one of the multiple mail boxes (folders) instead of automatically by rule, it still changes on all of them.

I wished I had moved into this a long time ago and not being so hesitant to change my old habits of accepting POP as the better way. I have never looked back now using this iMap approach and wishing I was still using POP. As Alan Perry always says on his show "TechTalk" we don't like change of any kind. I was very much firmly entrenched in the "don't need to change my email" until now having done so.
 
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