Moving away from Telus emails

DaveWT

Well-Known Member
Tonight at the general meeting, Chas did a great presentation on moving away from a Shaw or Telus email account to a more reliable and secure account such as an iCloud.com email account (for example). One of the points he touched on was using the Shaw or Telus webmail to set forwarding of emails from the old account to the new account. He showed how to do it with Shaw's webmail, but admitted he hadn't spotted where to do it in Telus' webmail. I have 3 Telus email accounts and have set this up so any emails received there go to my iCloud.com account, so here I will document how to do this.

First though a bit about the approach I took. I use email for personal contact (friends etc.) but over the years have set up accounts on various company websites where I may do some sort of business (buying goods etc.) These sites generally use an email account and password to have me log in, and all such login information I have saved in my favourite password manager application: 1Password.

So the first step was to go through 1Password to remind me about to which company websites I have set up such accounts, help me log into each website, visit the "my profile" section there and change the email address I wish to use for that site to my new iCloud.com email address. Then of course I had to make sure such entries were also edited in 1Password itself. This was probably the most time consuming part of the process as each website had to be done separately.

Next I turned to my "Contacts" app where my friends are all listed. I made up an email explaining what was happening and why. Then I could send it to groups of my contacts at a time, putting their email address in the BCC field of the email (VERY IMPORTANT!) and not the TO field (where I put my own email address).
I stuck to about 10 or so email addresses at a time because sending to too large a group can get flagged as a possible SPAM email.

Once that was all done, I figured I had covered most of the cases, but knew there would still be some people or companies I had overlooked so now turned to setting up my Telus webmail to forward any remaining emails that might still arrive there.

So for each of my 3 Telus email accounts I used Safari to get to webmail.telus.net and logged in to an account.

Screen Shot 2019-09-11 at 10.24.13 PM.png

In the green bar near the top I clicked on "Preferences". That took me to this next page (below)

Screen Shot 2019-09-11 at 10.30.01 PM.png

In the sidebar on the left I clicked on "Mail". Then down in the section headed "Receiving Messages" I went to the box labelled as "Forward a copy to:" and I entered my new iCloud.com address (show here as joeblow@better.com for privacy reasons). If that is all you want to accomplish you can just now hit "Save" at the upper left but I wanted to go a step beyond...

Since I thought I had notified all the important people in my life and the few emails that continue to come into my Telus accounts may be less important to me now (since I hadn't even remembered them) I did a bit more...

Screen Shot 2019-09-11 at 10.31.08 PM.png

In the sidebar to the left, I next clicked on "Auto Reply" (Step 1). Here I wanted to set up a message that would get sent back to any remaining people or companies that still sent emails to a Telus account.
Step 2 was to select "Send auto-reply message"
Step 3 was to select "Time Period: Send auto-replies during the following time period:" The start date will likely auto fill with your current date.
Step 4 was to select the "All Day" box since you want this to work 24 hours a day.
Step 5 was to set an "End" date way off in the future 9I show 8/24/2023 in this example and if anyone is still emailing me here beyond that date I RELLY don't care!
And finally Step 6 is all important! Click that "Save" at upper left and then you can finally go up to your username in upper right corner, pulldown to "logout"

It is working for me. The Telus outage that prompted all this started on August 15 and one of my accounts was out for about 12 days but as of today they are still working to restore some customers after 27 days. It was time to move to a more reliable email service.

DaveScreen Shot 2019-09-11 at 10.24.13 PM.pngScreen Shot 2019-09-11 at 10.30.01 PM.pngScreen Shot 2019-09-11 at 10.31.08 PM.png
 

DaveWT

Well-Known Member
Oops, seems like in my previous post the images got duplicated. Sorry for the confusion.

One thing I forgot to mention was the "Auto-Reply Message" itself (in the red rectangular box in the third image.)

My thinking here is that this message is going to be sent to the (hopefully) very few people I forgot to contact directly. If I forgot about them, perhaps they are more casual acquaintances or companies visited long ago and not that important to me now. In any case their email to me will end up being forwarded to my new iCloud.com email address anyway so I can view it there and decide if I want to pursue them to notify them of the change. But if I don't, and they don't bother to "send a new email with the subject line: New email address please", perhaps they don't care about me either and it is time to let them go. Either way both parties have the choice to stay in contact or not.

Dave
 

chas_m

Well-Known Member
This is truly one of the most well-thought-out and illustrated replies in the history of the forum! Great job, Dave, and thank you!

The only thing I can think to add to this is that everyone really should have at least two different email addresses — a “public” one that is mostly given to websites for login/contact purposes, and a “private” one that is given out only to friends and family. Preferably both of these are with the best of the large international email providers — iCloud.com, Outlook.com (all computer and mobile users can have and use either one or both), Gmail (if you don’t care about privacy), or another service that offers encryption and other levels of privacy, like ProtonMail.com (as an example).
 

DaveWT

Well-Known Member
The only thing I can think to add to this is that everyone really should have at least two different email addresses — a “public” one that is mostly given to websites for login/contact purposes, and a “private” one that is given out only to friends and family. Preferably both of these are with the best of the large international email providers — iCloud.com, Outlook.com (all computer and mobile users can have and use either one or both), Gmail (if you don’t care about privacy), or another service that offers encryption and other levels of privacy, like ProtonMail.com (as an example).
Of the suggestions here, I chose to investigate ProtonMail.com and ended up setting up an account. I see for iOS they have their own App and for macOS a web email page. I assume you can't use the standard Apple Mail App in macOS or iOS (probably because of how they handle encryption perhaps?)

Dave
 
Top