Shaw email on two computers

vmugmetoo

Member
I have two email addresses, X and Y, and two iMacs, A & B.

Can I set things up so that emails to and from X only appear on iMac A, and emails to and from Y only appear on iMac B?

Thanks,
Tony Markle
Parksville
 

DaveWT

Well-Known Member
Tony, you didn't mention what Mail app you use on each iMac so I will assume it is Apple's Mail app. (I suppose I should be asking why you are still wanting Shaw email on either iMac, but let's skip the politics of that topic.) I am on Ventura so my directions may be slightly different than you would find if you are on a previous version of macOS.

In the Mail app on iMac A under the "Mail" menu heading go down to "Add Account..." Click on "Other Mail Account..." and "Continue"
Fill in the information for email X

Do the same on iMac B but fill in the information for Y
 

vmugmetoo

Member
Thanks Dave. Still use Shaw because I am a dinosaur, have used it for many years, and don't want to change our email address.

I am using Apple's Mail and running Monterey. Both email addresses are already working on both computers. So I am guessing I have to remove my email account from my wife's computer? The problem we have been having is when either one of us deletes a message on our computer, it deletes if from the other one also.
 

chas_m

Well-Known Member
Thanks Dave. Still use Shaw because I am a dinosaur, have used it for many years, and don't want to change our email address.
Thanks Dave. Still use Shaw because I am a dinosaur, have used it for many years, and don't want to change our email address.
I hate to be blunt, but in case you haven’t heard the news: Shaw will be going away, and your email account(s) with it if you don’t take steps in the near future.

In short (because really this could be quite a long discussion), Rogers is ultimately going to be successful in buying Shaw after some additional wrangling. Once that goes through, in most areas the transition will be quite smooth: Rogers uses all the same equipment Shaw does, so home phone and home internet and TV service will, apart from branding changes, remain the same.

But Rogers does not offer home email service **at all**, so the poorly-maintained and contracted-out Shaw email service will probably be given a short grace period and then be dropped.

If you’re reading this here on the VMUG forum, my suggestion would be to develop (if you don’t already have one) or shift (if you do) to your iCloud email as your main email address. You could also shift to Outlook.com if you prefer, or GMail (if you are okay with their lack-of-privacy policies). You can set your Shaw email to forward to your iCloud (or whatever) new email address, send out notices to your loved ones and companies you do business with about the new address, export any Shaw contacts or archived email with relative ease — but only if you get started on it NOW and don’t wait until Shaw gets shut down.

There were plenty of good reasons to dump Shaw’s email before (small mailbox, poor customer support, difficult to access away from home, etc), but the time to put it off is drawing to a close. You DO NOT want to wait till the last minute to do this, particularly if you feel you need assistance from a specialist, as we will all be SWAMPED by people who didn’t heed the warnings.

The universal recommendations from all the home-tech consultants in town is that for many practical reasons, it is time to move your primary email to a company that isn’t going anywhere before we’re all dead. That would be either Microsoft, Apple, or Google. I encourage everyone reading this who is still on Shaw email to start the transition to one of those services NOW, while you can still go about it in a relaxed manner, make decisions about what to keep, and in particular change the email you registered with various online accounts — from your bank to your dentist to your beloved VMUG – as soon as possible.

Bureaucracy being what it is, we’re probably looking at the spring before all the dust settles on this, but as you know — time marches on quickly. If you need help, contact your friendly local home tech consultant: Alan, Aitan, Brian, Tofi, David, Priority 1, Tesseract, or even little ol’ me at London Drugs.

PS. If you’re wondering why you haven’t heard/read more about all this, it’s because a) you’re not listening to Alan Perry’s show, and/or b) the TC can’t say much until the deal is done. Also bear in mind that 95+ percent of email users these days are already on one of the above-mentioned email services — it’s just us (and Parksville and other places with high senior populations) on the west coast that have been stubborn about this.
 

vmugmetoo

Member
Thanks for all that info. I am in the process of switching to GMail.

I would guess that 95% of places with high senior populations on the west coast are not aware of the Shaw/Rogers possible effect on Shaw email. That is because many are not that computer savvy (me included), and they do not get the TC or listen to any Alan Perry's show (don't even know who he is). So where else would they get this info that Shaw is keeping undisclosed?

I send out a newsletter to around 200 people and the vast majority are using Shaw. Many of them do not even know how to send a reply without removing attachments or deleting text. They just hit the Reply, add a few comments, and Send.

Tony in Parksville. emailtonyandpam@gmail.com
 

chas_m

Well-Known Member
Given that Alan's show is available as a podcast worldwide, I would tell the kind folks of Parksville et al to visit shownotes.ca and listen to any recent episode. The news won't be widespread until the deal is official, and the deal won't be official until the minister extracts a bit more in the way of concessions and lower prices out of Rogers.

But whatever the outcome of that, Shaw says they have no way forward without some kind of deal, so the bottom line regarding email is that whenever and however Shaw exits the market, that's going to happen -- and the email will be gone for good with no hope of getting it back if people delay.

Just to be absolutely clear, I'm NOT suggesting Shaw customers leave Shaw -- this only concerns the email service. I'm a Shaw internet customer and a Shaw Mobile customer and will wait to see how the deal shakes out for my home internet and cell service, but I was never a user of Shaw email so the fact that it will at some point go away doesn't affect me personally.

But the options I listed above for a new email address are objectively better, with more capacity, work worldwide, and are very secure -- everything Shaw mail never has been. It would be wise for any of those reasons to move your primary email address to Apple or Microsoft or Google -- but there's an additional impetus that's coming soon that will become a real headache if you're a @shaw.ca email user and don't switch before this deal goes through.
 

Cougurr

Well-Known Member
Tony
For what its worth out of the options available to switch Shaw email to, I went to iCloud as I am primarily a Mac person. Everything just works together between devices so cleanly. My only issue now is my continual trickling in of "junk email" on my apple Mail App. Fortunately, I no longer get the large number of these like I used to from my shaw accounts. I am sorry to say its from my old gmail account. So my secondary email account will now be my new outlook.com email. My gmail account days are numbered if I cannot find a way to stop the junk emails it receives. Bonus will also be the privacy improvement with my email. I cut back some time ago using the gmail account because of learning how much information was being taken from the content of my emails. It was well worth hiring help, as noted by Chas, and just getting this done and behind you. Once this is set up for you to switch over, your involvement to continue with the change over is much clearer and easier to handle.
 

Bruce Whittington

Well-Known Member
Here in the Jurassic enclave of Ladysmith, I am not clear if I can still have Shaw move my messages around if, for example, I make new personal email addresses under the domain name I have hosted by Baremetal? Or will all email functions under Shaw cease? I am interested to know if the powers that are reviewing this proposed merger are taking into account the effect of this loss of Shaw email service to its many customers. I can't recall if Telus still offers email service? For the record, I do get the TC, remember when Alan Perry was just starting in Victoria, but don't listen to him, and am not happy moving to Gmail ever, or the cloud--yet, so yes, a certified dinosaur. I appreciate the discussion here . . .
 

chas_m

Well-Known Member
Here in the Jurassic enclave of Ladysmith, I am not clear if I can still have Shaw move my messages around if, for example, I make new personal email addresses under the domain name I have hosted by Baremetal? Or will all email functions under Shaw cease? I am interested to know if the powers that are reviewing this proposed merger are taking into account the effect of this loss of Shaw email service to its many customers. I can't recall if Telus still offers email service? For the record, I do get the TC, remember when Alan Perry was just starting in Victoria, but don't listen to him, and am not happy moving to Gmail ever, or the cloud--yet, so yes, a certified dinosaur. I appreciate the discussion here . . .
Let me address these in order:

1. It's super-easy to move saved Shaw emails from one provider to another ***IF*** you use Apple's Mail program, or the current Outlook email client for Mac or Windows. Just add both accounts to mail, then use the sidebar on the right to move folders under the "Shaw" heading to (in your case) the (domain name) mail heading and ... that's it. You can also export any Shaw contacts, but you have to do that from Shaw's webmail page through a browser. You'll end up with a comma-delimited file that can be imported into Contacts on the Mac.

(if you don't feel confident doing this yourself, get one of the eight or so in-home consultants in Victoria/Sidney to help you)

2. Once Rogers completes the deal -- which isn't happening tomorrow or anything, but will happen reasonably soon -- there will be as short-as-legally-permittable notice before Shaw email goes away. DO NOT wait until the last minute.

3. The email "issue" is a non-issue to 90+ percent of Shaw customers because they've long since already moved to more modern email providers like Gmail, Outlook, and iCloud. It's only a few pockets of senior-dominated areas like Victoria, Parksville, Surrey etc that will be affected by this at all, which is why (apart from Alan Perry's show) you don't hear much about it.

4. Telus no longer offers their own email service, they shuffled that off to Google a couple of years back. That said, the deal allowed Telus customers to keep their @telus.net email address, even though it's actually Google Workspace now.

5. Your email has likely been in the cloud since the introduction of IMAP email in 1993. Shaw's cloud, Google's cloud, Apple's cloud, etc. If you're receiving your email on more than one device, your email is actually stored in a cloud. That's why you can go to webmail.shaw.ca and see it there, and why if you delete it from one device it disappears from the others.

I don't think you're a dinosaur, more like a bohemian cool cat -- still awesome, but (sadly) out of fashion these days ... :)
 

vmugmetoo

Member
Actually, I bet there are thousands of computer dinosaurs even in Vancouver and lots of them don't even know what a podcast is. Many also refrain from using Facebook, Twitter, and other social media.

Should I gather that since all of these email providers are using the Cloud, that if you have two computers using the same email address, you can't delete a message from one device without it being deleted from the other device. However, you can do so if each computer has its own email address even when using the same provider?
 

chas_m

Well-Known Member
Actually, I bet there are thousands of computer dinosaurs even in Vancouver and lots of them don't even know what a podcast is. Many also refrain from using Facebook, Twitter, and other social media.
I'm sure you are right, but many have probably had family members switch them over to one of the big three a long time ago. There's a reason Telus dumped its own email service to Google, and before that they and Shaw both farmed email out to Zimbra, a company out of New Jersey.

There's no money in email for either of them, and problems with it were a major source of tech support calls, which costs providers like Shaw and Telus a lot of time and money. There's zero incentive for them to offer email, and frankly I'm surprised Shaw carried on with it as long as they did.

As mentioned, Rogers dumped offering email entirely a long time ago, after a (thankfully brief) fling with Yahoo.

Should I gather that since all of these email providers are using the Cloud, that if you have two computers using the same email address, you can't delete a message from one device without it being deleted from the other device. However, you can do so if each computer has its own email address even when using the same provider?

a. Let's be clear: there is no (one) "Cloud." The term "cloud" refers simply to remote servers, i.e. not your own home computer.
b. You're correct that if you're using an IMAP based service rather than a POP-based service, their cloud is used to sync your email across your devices.
c. Yes, deleting an email from Email Address 1 has no effect on Completely Different Email Address 2, even if they are both (let's say) Shaw email addresses. But deleted email will still be deleted from every device that has access to Email Address 1.

Deleted emails are usually stored in another mailbox (called "Trash" or "Recently Deleted") for a period of time JUST IN CASE you change your mind. Typically this period is about a month, but it varies by provider. So if you delete an email and then regret doing so, check the Trash (or Recently Deleted or something similar) folder and you should have the option to move it back to the inbox or other mailboxes for a short while.

I know that changing a long-held email address is a pain in the rear. This is precisely why -- when you have to do so -- your best bet is to go with an email provider that isn't going anywhere for decades to come: Microsoft, Google, or Apple. In exchange for the short-term pain, you'll get larger email storage, more features, international access, easier transfer of larger files, all-device and more powerful management, and many other benefits -- including not having to ever do it again in our likely lifetimes.
 
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