DaveWT
Well-Known Member
Just in case this helps someone else... (Warning, long whining ahead!)
I updated the AppleTV software this week after the latest version was made available. I then went into the Apple TV box settings and saw an alert that "some services may not be available until I sign in again." but no clue as to where to do this. So off to the Accounts area and I found three possible areas that might require me to be signed in.
1. The first account is the one used for purchases etc. It showed the proper AppleID I use for that.
2. The second account is the one used for iCloud syncing I think, and it showed the proper AppleID I use for that.
3. The third area was for Game Centre and since I have no interest in that I was not signed in there. So I chose to ignore the warning and carried on.
Tonight we wanted to catch up on Ted Lasso so headed off to the Apple TV+ choice and it offered me a free trial rather than taking me to the stuff I have been paying for since the free subscription finally ended a few months ago. So back into the Apple TV box settings and tonight I found that the first area, the one for purchases etc, was no longer signed in, Thinking I had surely found the problem I laboriously signed in again with that little remote, one character at a time. But then when I went back to the Apple TV+ service it again only offered me a free trial and not my paid for stuff.
So back into my Apple TV box settings and this time I tackled the AppleID used for iCloud stuff. In spite of it showing as logged into the corrrect AppleID, I signed out and then started to sign in again with the same AppleID (and the same fiddly remote control). But this time it was going to use 2 factor authentication and sent a code to my iPhone. This was not received, so I had it send a code again. Again not received so I went back and told it exactly which phone number for it to send the code to.
Eventually I found the code on the iPhone but it was the first attempt so it no longer would accept that code. When I then found the second code, it accepted that one and signed me back in. Now back to my Apple TV+ service where I found it still offering a free trial. While I was sitting there fuming and thinking I would have to call Apple, it finally just refreshed and took me into my Apple TV+ stuff properly. (I guess it took a few moments for my newly signed in account to propagate that info through the system.)
So I think all is well again, but all this grief could have been avoided if Apple could just indicate WHERE I needed to sign in again. If any one else has a similar warning perhaps you can save yourself some time and just sign out of any thing you are signed in on and then sign in again.
As my wife commented, any Apple TV box user that wasn't comfortable with technology would be absolutely lost trying to resolve this.
The night was shot so Ted Lasso had to wait. Fortunately my Acorn TV subscription was not affected. (I will have to ponder that at a later date.)
I updated the AppleTV software this week after the latest version was made available. I then went into the Apple TV box settings and saw an alert that "some services may not be available until I sign in again." but no clue as to where to do this. So off to the Accounts area and I found three possible areas that might require me to be signed in.
1. The first account is the one used for purchases etc. It showed the proper AppleID I use for that.
2. The second account is the one used for iCloud syncing I think, and it showed the proper AppleID I use for that.
3. The third area was for Game Centre and since I have no interest in that I was not signed in there. So I chose to ignore the warning and carried on.
Tonight we wanted to catch up on Ted Lasso so headed off to the Apple TV+ choice and it offered me a free trial rather than taking me to the stuff I have been paying for since the free subscription finally ended a few months ago. So back into the Apple TV box settings and tonight I found that the first area, the one for purchases etc, was no longer signed in, Thinking I had surely found the problem I laboriously signed in again with that little remote, one character at a time. But then when I went back to the Apple TV+ service it again only offered me a free trial and not my paid for stuff.
So back into my Apple TV box settings and this time I tackled the AppleID used for iCloud stuff. In spite of it showing as logged into the corrrect AppleID, I signed out and then started to sign in again with the same AppleID (and the same fiddly remote control). But this time it was going to use 2 factor authentication and sent a code to my iPhone. This was not received, so I had it send a code again. Again not received so I went back and told it exactly which phone number for it to send the code to.
Eventually I found the code on the iPhone but it was the first attempt so it no longer would accept that code. When I then found the second code, it accepted that one and signed me back in. Now back to my Apple TV+ service where I found it still offering a free trial. While I was sitting there fuming and thinking I would have to call Apple, it finally just refreshed and took me into my Apple TV+ stuff properly. (I guess it took a few moments for my newly signed in account to propagate that info through the system.)
So I think all is well again, but all this grief could have been avoided if Apple could just indicate WHERE I needed to sign in again. If any one else has a similar warning perhaps you can save yourself some time and just sign out of any thing you are signed in on and then sign in again.
As my wife commented, any Apple TV box user that wasn't comfortable with technology would be absolutely lost trying to resolve this.
The night was shot so Ted Lasso had to wait. Fortunately my Acorn TV subscription was not affected. (I will have to ponder that at a later date.)