I'm hoping someone can help me with this problem...I do not want to revisit a shaw tech as it will be my 4th in 2 days!
ON sunday all 3 macs could send out email but could not receive any emails. It was extremely windy so sometimes that does affect our internet service. This morning I spoke with shaw and did some tweaking for 2 hours on my 3rd mac but nothing was working. But slowly after 7....service returned to two macs. Unfortunately I did most of my tweaking on my 3rd mac and now it is unable to send out email...but it can receive. The message I keep on getting when I try to send out email is: cannot send message using the server mail.shaw.ca . On the 3rd mac...the mail acct info is as follows:
account type: POP
email: cjkwan@shaw.ca
incoming mail server: shawmail (this is greyed out)
username: cjkwan@shaw.ca
outgoing mail server (smtp) mail.shaw.ca (offline)
I think my second mac is the server to the 3rd mac.
ON the second computer...
incoming mail server is pop.shaw.ca
The outgoing mail server is shawmail.vc.shawcable.net
Any help will be greatly appreciated
Jeannie
ON sunday all 3 macs could send out email but could not receive any emails. It was extremely windy so sometimes that does affect our internet service. This morning I spoke with shaw and did some tweaking for 2 hours on my 3rd mac but nothing was working. But slowly after 7....service returned to two macs. Unfortunately I did most of my tweaking on my 3rd mac and now it is unable to send out email...but it can receive. The message I keep on getting when I try to send out email is: cannot send message using the server mail.shaw.ca . On the 3rd mac...the mail acct info is as follows:
account type: POP
email: cjkwan@shaw.ca
incoming mail server: shawmail (this is greyed out)
username: cjkwan@shaw.ca
outgoing mail server (smtp) mail.shaw.ca (offline)
I think my second mac is the server to the 3rd mac.
ON the second computer...
incoming mail server is pop.shaw.ca
The outgoing mail server is shawmail.vc.shawcable.net
Any help will be greatly appreciated
Jeannie