DaveWT
Well-Known Member
I am a light iPhone user with my cell plan being on Koodo. I have opted for their "Easy Roam" feature so if I am travelling (I sort of remember that concept), I get charged a set fee each day I use the phone in the US. However the reality of living in Victoria presents the possibility of hopping onto a US cell tower by accident. In my iPhone Settings > Cellular > Cellular Data Options I have "Roaming Off". This setting has not been touched in over a year and a half. And yet this month I was charged for a roaming fee on a day I walked along the beach at super low tide near Cordova Bay. I contacted Koodo over this, and they confirmed it was a roaming call made that day that caused the extra charge. They said since I was such a good customer and always paid my bills on time they would reverse that charge, but had no explanation of how I could roam with roaming turned off.
So my question(s):
Have I missed a setting on my iPhone that would prevent a similar occurrence in the future?
Was this a failure on the part of my iPhone (to ignore my settings) or a failure on the part of the cell provider (Koodo) to not respect that setting?
Any other thoughts or words of wisdom from the more frequent travellers out there?
So my question(s):
Have I missed a setting on my iPhone that would prevent a similar occurrence in the future?
Was this a failure on the part of my iPhone (to ignore my settings) or a failure on the part of the cell provider (Koodo) to not respect that setting?
Any other thoughts or words of wisdom from the more frequent travellers out there?