Cougurr
Well-Known Member
Just wanted to say the June General Meeting on Zoom was another enjoyable event.
Unfortunately it got a little rushed near the end with the announcements shared with us by Alan about Shaw and Telus internet speed changes. I did understand the major step for both offering Gigabit speeds and how Telus was doing so for both upload and download. The screen shares on the Shaw Web site for new offerings was very quick and I missed the specific information Alan mentioned about how regulations required the new offerings by Shaw having to be available to both new and existing customers. I found that very well timed as my Shaw Internet bill just went up significantly as my account just ended the two year plan I was on for Internet 300. My new cost is now the same as the offer for the new Gigabit speed. When I researched their site today it specifies in the fine print that the new two year price offer on any of their internet speeds is only for NEW customers who have not subscribed with them for the last 90 days on one of their plans. I tried to find information out on the internet about this and only got references to individuals complaining about Shaw not supporting its long time loyal customers with any deals and not allowing them currently the opportunity to move over to one of these two year plans without paying the full price it would be at the end of the new customers 2 year plan. Did I miss something here on this as I was sure Alan said something different. I want to sort this out before attempting to contact Shaw about my new higher billing. Thanks in advance for pointing me in the right direction with a link to where Alan found this information.
Unfortunately it got a little rushed near the end with the announcements shared with us by Alan about Shaw and Telus internet speed changes. I did understand the major step for both offering Gigabit speeds and how Telus was doing so for both upload and download. The screen shares on the Shaw Web site for new offerings was very quick and I missed the specific information Alan mentioned about how regulations required the new offerings by Shaw having to be available to both new and existing customers. I found that very well timed as my Shaw Internet bill just went up significantly as my account just ended the two year plan I was on for Internet 300. My new cost is now the same as the offer for the new Gigabit speed. When I researched their site today it specifies in the fine print that the new two year price offer on any of their internet speeds is only for NEW customers who have not subscribed with them for the last 90 days on one of their plans. I tried to find information out on the internet about this and only got references to individuals complaining about Shaw not supporting its long time loyal customers with any deals and not allowing them currently the opportunity to move over to one of these two year plans without paying the full price it would be at the end of the new customers 2 year plan. Did I miss something here on this as I was sure Alan said something different. I want to sort this out before attempting to contact Shaw about my new higher billing. Thanks in advance for pointing me in the right direction with a link to where Alan found this information.