DaveWT
Well-Known Member
If you have ordered some flavour of the new iPhone 13 and have already received it you will find it is running on iOS 15 of course. Settings > General > About
But be sure and do a software update anyway. Settings > General > Software Update
When the new iPhone 13s were built they likely had an earlier flavour of iOS 15 installed, before the final tweaks were done before releasing iOS 15 to the masses. This earlier flavour seems to have weird bugs. My wife received her iPhone 13 on Friday and she found that when email was received she did not get the sound to tell her that an email had arrived. We compared all the relevant settings with my iPhone 11 and eventually used the Apple Support App to contact Apple. The person we spoke to went through all the settings again but didn't "twig" to this possibility. So when we checked it said she had iOS 15 installed but also said there was a software update available. We did that update and suddenly her incoming emails were making the correct sound to alert her.
Who knows what other strangeness she would have encountered without that update.
But be sure and do a software update anyway. Settings > General > Software Update
When the new iPhone 13s were built they likely had an earlier flavour of iOS 15 installed, before the final tweaks were done before releasing iOS 15 to the masses. This earlier flavour seems to have weird bugs. My wife received her iPhone 13 on Friday and she found that when email was received she did not get the sound to tell her that an email had arrived. We compared all the relevant settings with my iPhone 11 and eventually used the Apple Support App to contact Apple. The person we spoke to went through all the settings again but didn't "twig" to this possibility. So when we checked it said she had iOS 15 installed but also said there was a software update available. We did that update and suddenly her incoming emails were making the correct sound to alert her.
Who knows what other strangeness she would have encountered without that update.