No Wifi
- Thread starter morrison3
- Start date
DaveWT
Well-Known Member
What happens if you go into the settings for wifi, and "forget this network" and then try to add it. It will prompt you for the password again, so assuming you are sure you have the correct password, and enter that carefully, does it still refuse to work? (Make sure Caps Lock is not on when you enter the password.
Thanks for your reply Dave. I tried but it didn’t solve the problem. I talked with Telus at length & also with no resolution. I will call Apple tomorrow.
DaveWT
Well-Known Member
Odd, so the MacBook talks to the iPhone over wifi once you put in the correct info for the hotspot. Have you tried taking the MB to somewhere else (like a McDonalds) and making sure the wifi connects there also? If that is the case, it might suggest you really do just have the wrong info for your wifi network at home on the MB
Assuming your iPhone is updated to the latest iOS, and can get on your home network via wifi (i.e. confirm that with cell date off and try to reach a website), then go to Settings > Wi-Fi, click on your home wifi network name and then tap the "i" (for info) button. When you see the "bullets" for your wifi password, touch and hold your finger on that. Face ID should kick in to prove it is you and then the "bullets" should change to show the actual password that the iPhone is using. Is that the same as you are using on the MB?
Assuming your iPhone is updated to the latest iOS, and can get on your home network via wifi (i.e. confirm that with cell date off and try to reach a website), then go to Settings > Wi-Fi, click on your home wifi network name and then tap the "i" (for info) button. When you see the "bullets" for your wifi password, touch and hold your finger on that. Face ID should kick in to prove it is you and then the "bullets" should change to show the actual password that the iPhone is using. Is that the same as you are using on the MB?
Strange things happen!
I took the MacBook to LD for an Apple check appt.. It worked perfectly there (like you said Dave) before it even got to diagnostics so I took it home. Same problem at home with no internet unless I used iPhone hotspot. I planned to call Telus this morning after checking again & there were no DNS servers listed & no internet connection. I opened MyTelus App on iPad, clicked on TelusConnect, Network, Devices, MacBook Pro & I immediately had a connection!!!!! Everything is working perfectly. Thank you Dave for your suggestions.
I took the MacBook to LD for an Apple check appt.. It worked perfectly there (like you said Dave) before it even got to diagnostics so I took it home. Same problem at home with no internet unless I used iPhone hotspot. I planned to call Telus this morning after checking again & there were no DNS servers listed & no internet connection. I opened MyTelus App on iPad, clicked on TelusConnect, Network, Devices, MacBook Pro & I immediately had a connection!!!!! Everything is working perfectly. Thank you Dave for your suggestions.