Well, step one is "have another email address already set up."
As Alan and I (and others) have been saying for many months now, Rogers doesn't offer email. At all. So it is INCREDIBLY unlikely that they will continue paying Zimbra to host a shaw.ca domain and email service. That said, they're not going to shut it off next week or anything like that. But we don't yet know exactly when they will.
I can go over the steps to forward a Shaw account's incoming email to your new email address, but remember that this only deals with NEW email coming in, not any saved email.
1. Sign in to your Shaw webmail address **through a web browser, not your email program,** i.e. webmail.shaw.ca.
2. Click on "Preferences"
3. In the sidebar that appears, click on "Mail."
4. Scroll down till you see the "Forwarding" section.
5. Fill in where you want the incoming Shaw email to henceforth go. Make double-plus SURE you have spelled the new email address correctly.
6. (optional, but wise) Tick the box that says "then remove from server". This will prevent new email from filling up your Shaw webmail capacity.
7. Up near the top of the page, click on "save changes"
While you're on the webmail page, you can check to see if the forwarding is working by writing a new email message to your own Shaw email address right from the webmail page. When you send it, it should NOT appear if you ticked the box in step 6.
Now go check the email you forwarded the Shaw email to however you normally do that. The test message SHOULD show up there. If it does, you did everything correctly -- all future incoming email addressed to your Shaw account should automatically and instantly forward to your new/alternate email address henceforth until the Shaw servers are shut down.
It would be wise to add a "signature" to your new/alternate email address that you've changed away from Shaw's email and for friends and family to use the new address henceforth.
As for businesses where you have a "login" that uses your Shaw email address, you'll most likely have to sign in to those sites one at a time with the Shaw email address and your password for that particular site, then go to your account (sometimes called "profile") and change the email you want the business to use. You may have to verify your identity via a text message or some such. Once successfully changed, sign out.
If you want or need help with this, there are a small number of consultants (including VMUG members Alan, Aitan, and myself) in town that will come to your place and help you. You can find us through the Show Notes links.
