DaveWT
Well-Known Member
I did the update to 10.13.6 today (from 10.13.5). It seemed like a very strange process this time and wonder if anyone else experiences anything like this.
Caution: Before you attempt this, make sure you have done a backup! Also be prepared to keep your hands off and let it finish!
What I describe below is as accurate as I can recall - not guaranteed to be 100% what happened...
1. From the Mac App store I went to "updates" where it told me there was an iTunes update. When I clicked on "more" to get the full details, ONLY THEN did it reveal there was also the macOS update. I clicked on "Update All".
2. A long download process followed (it indicated 1.59 GB) but after that completed the computer restarted and after a very quick progress bar I was presented with the full log on screen showing all my user accounts as choices. I selected my account and entered the password. At this point the App Store updates screen showed that the 1.59 GB was starting to download again but this soon aborted, my normal apps opened up on the desktop (calendar etc.) followed by another restart.
3. This time a very slow progress bar appeared, grew to about ¼" long, and then backed up to about ⅛" long (I have never noticed a backup like this before) and then continued. Then there was an fairly long period where the screen went totally blank.
4. Next a quick progress bar started again, followed by another very long totally black screen.
5. Next was another slow progress bar. Another backup where the bar shortened and then proceeded. Finally "Installing: About 40 minutes remaining" This proceeded down to about "17 minutes remaining" until this information disappeared from the screen.
6. Eventually it was replaced by "Completing Installation: About 15 minutes remaining"
7. When this elapsed I was presented with the single log in box for my own user account - not the choice between all my user accounts as in step 2. I logged in and all appears well.
So as I stressed, just avoid messing with it while it is doing all this and hopefully your update will be successful too. It was the initial stages where the download seemed to start again that really surprised me. I have never seen that before.
Dave
Caution: Before you attempt this, make sure you have done a backup! Also be prepared to keep your hands off and let it finish!
What I describe below is as accurate as I can recall - not guaranteed to be 100% what happened...
1. From the Mac App store I went to "updates" where it told me there was an iTunes update. When I clicked on "more" to get the full details, ONLY THEN did it reveal there was also the macOS update. I clicked on "Update All".
2. A long download process followed (it indicated 1.59 GB) but after that completed the computer restarted and after a very quick progress bar I was presented with the full log on screen showing all my user accounts as choices. I selected my account and entered the password. At this point the App Store updates screen showed that the 1.59 GB was starting to download again but this soon aborted, my normal apps opened up on the desktop (calendar etc.) followed by another restart.
3. This time a very slow progress bar appeared, grew to about ¼" long, and then backed up to about ⅛" long (I have never noticed a backup like this before) and then continued. Then there was an fairly long period where the screen went totally blank.
4. Next a quick progress bar started again, followed by another very long totally black screen.
5. Next was another slow progress bar. Another backup where the bar shortened and then proceeded. Finally "Installing: About 40 minutes remaining" This proceeded down to about "17 minutes remaining" until this information disappeared from the screen.
6. Eventually it was replaced by "Completing Installation: About 15 minutes remaining"
7. When this elapsed I was presented with the single log in box for my own user account - not the choice between all my user accounts as in step 2. I logged in and all appears well.
So as I stressed, just avoid messing with it while it is doing all this and hopefully your update will be successful too. It was the initial stages where the download seemed to start again that really surprised me. I have never seen that before.
Dave